About Cancun and the Riviera Maya

Helpful Information

Cancun and The Riviera Maya is the result of a master plan that the Federal Government in México conceived in the late 1960’s. The notoriety of Cancun for its unique beauty, has old traditions, but it is only since 1970 when the development of the most important tourist complex of Mexico began

Cancún in the Mayan language means “Nest of vipers”

Mayan History

It is known that the ancient Mayan inhabitants of this area developed during the Postclassic period (1200-1519). Early inhabitants relied upon the marine resources such as turtle and shark meat. Their ability to fish and commercialize salt allowed them to establish trade with other regions that they exchanged for jade, obsidian, gold and copper.

Although these signs of Mayan civilization existed, it was not until the nineteenth century that Richard Owen and John Stephen were the first to record the existence of Cancun. Nowadays the development of The Riviera Maya is evident not only in the beautiful tourist corridor where the most famous hotel chains are located but in the surrounding natural beauty. All this combined with the ideal climate and its crystalline turquoise waters make Cancun and the Riviera Maya one of the most popular tourist destinations in the world.

General Information

The Riviera Maya is located northeast of the Yucatan Peninsula, in the State of Quintana Roo, approximately 600 kilometers from Miami. Its ideal location makes the most important archaeological zones of the Mayan culture, such as Chichen-Itza, Tulum, Coba, Ek Balam and others, very accessible

Climate and Weather

The Riviera Maya has at least 250 sunny days a year, with a temperature of 30 to 36 degrees Celsius and a humidity of 60%

Recommended Clothing

The ideal climate in this region makes it an informal place and fun for the holidays. You can wear t-shirts, shorts and cap during the day. Formal clothing, although optional, is reserved for the night.


Banks are located in the cities of Playa del Carmen and Cancun mostly in the main avenues of both the center and Hotel Zone. Their service hours are from Monday to Friday from 9:00 a.m. at 4:00 p.m. Another option is to use your card at plentiful ATMs which are available 24 hours a day. ATMs are mainly located in main streets and malls which can be easily located nearby main attractions.


The malls and shops are open from 9:00 a.m. at 10:00 pm 7 days a week.

Transportation and Getting Around

Taxi service is available 24 hours a day. Taxi vehicles do not have a meter, so we recommend consulting the pre-established tariff and rate table at the reception of your hotel. Do not forget to ask the rate to the taxi driver before heading to your destination.

Driving Rules and Regulations

If you rent car and decide to drive, drive with caution. The speed limit on federal roads is 100km per hour, in the Hotel Zone the limit is 70km per hour and in most pedestrian zones the limit is 40km per hour.


You can make phone calls from your room (we suggest checking the rates at the reception before making any calls from your room), as well as making use of calling cards for international calls. Phone cards can be found at most stores. Cellular service will vary depending on your mobile carrier.

All-Inclusive Packages

If you travel and choose an all-inclusive package at your hotel, plans will certainly save money, as they generally include all food in various types of restaurants (buffet or a la carte), snacks throughout the day, unlimited alcoholic and non-alcoholic drinks, various entertainment programs, activities organized by expert entertainers and non-motorized water sports, and even taxes and gratuities. It is important to note that your All-Inclusive plan may vary depending on each hotel. Upon arrival at the hotel during registration you will be given a bracelet which you must wear during the entirety of your stay. This bracelet will identify you as an all-inclusive guest both for the purpose of receiving the benefit of food and beverage services as well as for hotel security purposes.

Important Note: We recommend you check in reception, if you have doubts about what is not included